STUDENT SUPPORT SERVICES

ATCWA’s Student Support team is your friendly first point of contact for any query during your time with us. Should you need assistance, our Student Support team can help with:

• Orientation
• Student ID cards
• Academic support
• Overseas Student Health Cover (OSHC)
• Complaint and Appeal (see our Complaints and Appeals Procedure)
• Liaison with external agencies
• English language assistance
• Career and employment information
• Travel concessions
• Referrals to legal services
• Referrals to Justice of the Peace services
• Referrals to medical services, including doctors, dentists and specialists
• Referrals to therapeutic counselling services
• Social events
• Sporting clubs

You can reach the Student Support team at support@atc.wa.edu.au, or by contacting your campus using the details at the bottom of this page.

Airport Pickup

Arriving in a new country can be overwhelming. ATCWA recommends taking advantage of our Airport Pickup Service, so you can feel safe and welcomed from the moment you land.

• Mr Jamal Qureshi — Manager, Marketing
• Phone: +61 (8) 6377 8270
• Email: j.qureshi@atc.wa.edu.au

• Mr Roshan Pun — Manager, IT & Operations
• Phone: +61 8 6365 5337
• Email: operations@atc.wa.edu.au

• Mr Raju Shrestha — NSW Campus
• Phone: +61 (2) 9909 5801
• Email: r.shrestha@atc.wa.edu.au

To arrange your airport pickup, please contact the team above ahead of your arrival date so we can confirm your flight details and meeting point.

Accommodation

ATCWA does not provide accommodation directly, and is under no obligation to arrange it on your behalf. If you don’t have friends or family who can help you find somewhere to stay, you’re welcome to contact the agencies below.

Please note that ATCWA has no formal association with these organisations and takes no responsibility for arrangements made through them. However, if you’ve applied for accommodation through one of these agencies and would like us to check in on your progress on your behalf, let us know and we’re happy to make contact (with your authorisation).

We recommend reviewing each provider’s FAQ page for full details before getting in touch. As a general guide, accommodation typically costs around $220–$300 per week, though this varies by provider, location and arrangement.

Australian Homestay Network (AHN)

AHN gives international students the opportunity to stay with a specially trained homestay host — a local family or individual providing a safe, welcoming introduction to living and studying in Perth. Hosts provide a clean, furnished bedroom with a bed, desk, wardrobe, chair and study lamp. If you nominate ATCWA as your education provider on your AHN application, we can track the progress of your accommodation arrangements.

• Perth office: +61 8 6141 8690
• Email: perth@homestaynetwork.org
• Sydney office: +61 2 9264 0470
• Email: sydney@homestaynetwork.org
• Website: [homestaynetwork.org](https://www.homestaynetwork.org/)