CHC52025 DIPLOMA OF COMMUNITY SERVICES
(CRICOS CODE: 118734D)
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This qualification helps you to be an effective Case Manager or a Supervisor who is able to coordinate, handle cases and provide care that is safe, timely, effective, efficient, equitable, and client/community-entered. This two-year program with 420 hours of extended work-based training will make you ready to start your career in the community services sector. Throughout the course, you will have specialised required skills to meet the needs of the community services sector through working closely with a range of industry organisations and health providers who provide access to the required level of support, facilities, and guidance that enhances your competency to be job ready.
Course Duration:
You will complete this course within 104 weeks which inclusive of;
- 80 Weeks of delivery &
- 24 weeks of Holidays/Term breaks
Weekly Delivery Schedule:
- 2 Days: Face-to-Face in class
- 5 hours: Supervised Self-Paced Learning
- 420 hours: Work Placement
Entry Requirements:
You will be able to enrol in this qualification if you can demonstrate the following.
- Be 18 years of age or above
- Have completed high school studies equivalent to the Australian year 12 schooling
- Currently studying in Australia and have studied for a period of 6 months or more at AQF Certificate IV level or above.
- International English Language Testing System (IELTS Academic or General Training): average band score of 6.0; OR
- Pearson Test of English Academic (PTE Academic): overall score of 47; OR
- Test of English as a Foreign Language internet-based test (TOEFL iBT): total score of 67; OR
- Cambridge English: Advanced (C1 Advanced): overall score of 161; OR
- Occupational English Test (OET): overall score of 1210.
- Where a student is unable to provide proof of one of the above English language tests, ATCWA requires one of the following pieces of evidence of English language proficiency before a Confirmation of Enrolment can be issued:
- ACSF Level 3 test outcome at the English Test administered by the Australian Technical College Western Australia; OR
- Evidence that English has been the medium of instruction at the student’s school for the last two (2) years, with a satisfactory grade in English; OR
- Evidence that the student is currently studying in Australia and has studied for 6 months or more at the AQF Certificate IV level or above.
Training & Assessment Strategy:
The training and assessment strategy of this qualification includes the following methods of delivery and assessment to suit your learning style and the requirements of each unit of competency.
- Face to face discussions, learning activities and some skills observation tasks conducted in class
- Work- placement based observations
- Portfolio Evidence
- Real work/life experience
- Simulated work-place based learning and assessment
- Written assessments including projects and knowledge based questions
- Structured and guided e-learning activities
- Industry excursions and incursions
- Other specific methods applicable in order to the requirements of the units of competency
Compulsory Work-Placement:
Enrolling in this qualification enables you to work and gain industry experience within the community sector in Western Australia, while you study. According to the work-placement plan of this qualification, you will be provided with the opportunity to work in a registered community services organisation for a period of 420 hours under workplace supervision. It provides you with the opportunity to learn, develop and practice skills to meet industry needs and to be job ready.
| # | Unit of Competency |
|---|---|
| 1 | HLTWHS003 Maintain work health and safety |
| 2 | CHCCOM003 Develop workplace communication strategies |
| 3 | CHCLEG003 Manage legal and ethical compliance |
| 4 | CHCDIV001 Work with diverse people |
| 5 | CHCDIV003 Manage and promote diversity |
| 6 | CHCPRP003 Reflect on and improve own professional practice |
| 7 | CHCMGT005 Facilitate workplace debriefing and support processes |
| 8 | CHCDEV004 Confirm client developmental status |
| 9 | CHCCSL001 Establish and confirm the counselling relationship |
| 10 | CHCCCS004 Assess co-existing needs |
| 11 | CHCMHS005 Provide services to people with co-existing mental health and alcohol and other drugs issues |
| 12 | CHCCCS007 Develop and implement service programs |
| 13 | CHCCDE027 Implement community development strategies |
| 14 | CHCDEV005 Analyse impacts of sociological factors on clients in community work and services |
| 15 | CHCCSM013 Facilitate and review case management |
| 16 | CHCCSM012 Coordinate complex case requirements |
| 17 | CHCCSM014 Provide case management supervision |
| 18 | CHCDFV001 Recognise and respond appropriately to domestic and family violence |
| 19 | CHCCCS019 Recognise and respond to crisis situations |
| 20 | CHCDIV002 Promote Aboriginal and/or Torres Strait Islander cultural safety |
Fees Applicable:
- Enrolment Fee: AUD 250 (Applicable only for new students)
- Resource Fee: AUD 2,000
Tuition Fee:
- Perth Campus: AUD 28,000
- NSW/Sydney Campus: AUD 28,000
Intake Dates
- 6 July 2026
- 5 October 2026
- 4 January 2027
- 5 April 2027
- 5 July 2027
- 4 October 2027