CHC52025 DIPLOMA OF COMMUNITY SERVICES

(CRICOS CODE: 118734D)

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This qualification helps you to be an effective Case Manager or a Supervisor who is able to coordinate, handle cases and provide care that is safe, timely, effective, efficient, equitable, and client/community-entered. This two-year program with 420 hours of extended work-based training will make you ready to start your career in the community services sector.  Throughout the course, you will have specialised required skills to meet the needs of the community services sector through working closely with a range of industry organisations and health providers who provide access to the required level of support, facilities, and guidance that enhances your competency to be job ready.

Course Duration:  

You will complete this course within 104 weeks which inclusive of;

  • 80 Weeks of delivery &
  • 24 weeks of Holidays/Term breaks

Weekly Delivery Schedule:

  • 2 Days: Face-to-Face in class
  • 5 hours: Supervised Self-Paced Learning
  • 420 hours: Work Placement

Entry Requirements:

You will be able to enrol in this qualification if you can demonstrate the following.

  • Be 18 years of age or above
  • Have completed high school studies equivalent to the Australian year 12 schooling
  • Currently studying in Australia and have studied for a period of 6 months or more at AQF Certificate IV level or above.
English Language Requirement:
 
As per the Department of Home Affairs, international students applying for a student visa to undertake this course must meet one of the following English language requirements. For further details, please visit the Department of Home Affairs website at: https://immi.homeaffairs.gov.au/visas/getting-a-visa/visa-listing/student-500#Eligibility
  • International English Language Testing System (IELTS Academic or General Training): average band score of 6.0; OR
  • Pearson Test of English Academic (PTE Academic): overall score of 47; OR
  • Test of English as a Foreign Language internet-based test (TOEFL iBT): total score of 67; OR
  • Cambridge English: Advanced (C1 Advanced): overall score of 161; OR
  • Occupational English Test (OET): overall score of 1210.
  • Where a student is unable to provide proof of one of the above English language tests, ATCWA requires one of the following pieces of evidence of English language proficiency before a Confirmation of Enrolment can be issued:
  • ACSF Level 3 test outcome at the English Test administered by the Australian Technical College Western Australia; OR
  • Evidence that English has been the medium of instruction at the student’s school for the last two (2) years, with a satisfactory grade in English; OR
  • Evidence that the student is currently studying in Australia and has studied for 6 months or more at the AQF Certificate IV level or above.

Training & Assessment Strategy:

The training and assessment strategy of this qualification includes the following methods of delivery and assessment to suit your learning style and the requirements of each unit of competency.

  • Face to face discussions, learning activities and some skills observation tasks conducted in class
  • Work- placement based observations
  • Portfolio Evidence
  • Real work/life experience
  • Simulated work-place based learning and assessment
  • Written assessments including projects and knowledge based questions
  • Structured and guided e-learning activities
  • Industry excursions and incursions
  • Other specific methods applicable in order to the requirements of the units of competency

Compulsory Work-Placement:

Enrolling in this qualification enables you to work and gain industry experience within the community sector in Western Australia, while you study. According to the work-placement plan of this qualification, you will be provided with the opportunity to work in a registered community services organisation for a period of 420 hours under workplace supervision. It provides you with the opportunity to learn, develop and practice skills to meet industry needs and to be job ready.

#Unit of Competency
1HLTWHS003 Maintain work health and safety
2CHCCOM003 Develop workplace communication strategies
3CHCLEG003 Manage legal and ethical compliance
4CHCDIV001 Work with diverse people
5CHCDIV003 Manage and promote diversity
6CHCPRP003 Reflect on and improve own professional practice
7CHCMGT005 Facilitate workplace debriefing and support processes
8CHCDEV004 Confirm client developmental status
9CHCCSL001 Establish and confirm the counselling relationship
10CHCCCS004 Assess co-existing needs
11CHCMHS005 Provide services to people with co-existing mental health and alcohol and other drugs issues
12CHCCCS007 Develop and implement service programs
13CHCCDE027 Implement community development strategies
14CHCDEV005 Analyse impacts of sociological factors on clients in community work and services
15CHCCSM013 Facilitate and review case management
16CHCCSM012 Coordinate complex case requirements
17CHCCSM014 Provide case management supervision
18CHCDFV001 Recognise and respond appropriately to domestic and family violence
19CHCCCS019 Recognise and respond to crisis situations
20CHCDIV002 Promote Aboriginal and/or Torres Strait Islander cultural safety

Fees Applicable:

  • Enrolment Fee: AUD 250 (Applicable only for new students)
  • Resource Fee: AUD 2,000

Tuition Fee: 

  • Perth Campus: AUD 28,000
  • NSW/Sydney Campus: AUD 28,000

Intake Dates

  • 6 July 2026
  • 5 October 2026
  • 4 January 2027
  • 5 April 2027
  • 5 July 2027
  • 4 October 2027