CERTIFICATE III IN HOSPITALITY
(Under School-Based Traineeship)
This qualification aims to develop your skills to reflect the role of individuals who have a range of well-developed hospitality service, sales, or operational skills and sound knowledge of industry operations. Using discretion and judgment, they work with some independence and under limited supervision using plans, policies, and procedures to guide work activities. This qualification also provides a pathway for candidates to work in organisations such as restaurants, hotels, motels, clubs, pubs, cafés, and coffee shops. Furthermore, it allows trainees for multiskilling and for specialisation in accommodation services, food and beverage, and gaming.
Upon successful completion of the course, you will be able to work in the following job roles but not limited to;
- Espresso coffee machine operator
- Food and beverage attendant
- Front desk receptionist
- Front office assistant
- Function attendant
- Function host
- Gaming attendant
- Guest service agent
- Restaurant host
- Senior bar attendant
Under the ATCWA Work-Based Traineeship arrangement, you will complete this course within 52 weeks (12 Months).
Delivery Mode & Schedule:
Since the training and assessment is conducted in the workplace, this program is highly flexible and self-paced. Trainees who will be eligible to study under the ATCWA “Work-Based Traineeship” program will be able to achieve this qualification whilst learning and performing in their current job roles. According to the skill level of each trainee, the delivery and assessment plan of the course will be customised and adjusted to meet their learning styles and needs. Commencement date is negotiable.
You will be able to enrol in this qualification if you can demonstrate the following.
- Be 18 years of age or above
- Be an Australian citizen or a Permanent residence
- Meet the ATCWA’s Language, Literacy, and Numeracy (LLN) requirements applicable to the level of the qualification
Training & Assessment Strategy:
According to the Work-Based Traineeship plan, the following methods of delivery and assessment will be used to suit your learning style, learning needs, workplace conditions and the requirements of each unit of competency.
- Face to face discussions, learning activities and some skills observation tasks conducted in the workplace
- Work-based training and assessment activities to complete on or off the job
- Skills demonstrations and observations in the workplace
- Portfolio Evidence
- Other specific training and assessment methods that may applicable in order to the requirements of the units of competency
Units you will study:
Work effectively with others
Source and use information on the hospitality industry
Work effectively in hospitality service
Provide service to customers
Show social and cultural sensitivity
Coach others in job skills
Participate in safe work practices
Use hygienic practices for hospitality service
Clean premises and equipment
Advise on products and services
Process financial transactions
Serve food and beverage
Provide advice on food
Communicate in the workplace
Identify hazards, assess and control safety risks
Trainees who will be eligible to study under the work-based traineeship do not require to pay any fee.
No specific intake dates so you can enrol at any time.
For Further Information:
Please contact Kristina Stabback
Phone: 0410 348 094