CHC33021 Certificate III in Individual Support

Unlock Your Future in Care with the CHC33021 Certificate III in Individual Support!

This nationally recognized qualification equips you with the essential skills and knowledge to provide quality support to individuals in need. Whether you want to work in aged care, disability services, or community support, this course is your first step toward a rewarding and meaningful career. 

Start your journey to becoming a confident, compassionate support worker today!

• Nationally accredited qualification
• Short course length
• High industry growth and demand
• Blended study mode
• Convenient campus location

Entry Requirements:

• On shore overseas applicants on non-student visas: Must achieve a satisfactory level at the ATCWA’s Language, Literacy and Numeracy Test (LLN) to ensure that they can safely engage with course content, workplace communication, and achieve the course outcome. A valid visa permitting study or training in Australia is required.
• Domestic/local students and employees: No formal prerequisites; however, English literacy and communication skills are essential.
• Job seekers and other applicants: Must be committed to completing practical work placements and demonstrate genuine interest in a career in individual support.
• Australian citizens and permanent residents 
• All applicants: Must be physically and mentally fit to undertake practical tasks involved in individual support work, including lifting and assisting clients.

Note: Some work placements may require police checks, immunization records, and/or First Aid certification prior to commencement.

Career Opportunities: 

Graduates of the CHC33021 Certificate III in Individual Support are qualified to work in a variety of rewarding roles within the healthcare and community services sectors, including:

• Personal Care Assistant (PCA)
• Disability Support Worker
• Aged Care Worker
• Community Support Worker
• Home Care Assistant
• Respite Care Worker

These roles involve supporting individuals with daily living tasks, providing companionship, and promoting independence and wellbeing. With this qualification, you will be ready to make a positive impact in aged care facilities, disability services, community organizations, or private homes.

Career progression and further study:

Continuing your education opens doors to leadership roles, specialist support positions, and broader opportunities within the health and community care industries.

This qualification provides a solid foundation to advance your career pursuing further education and training such as:

• Certificate IV in Ageing Support
• Certificate IV in Disability
• Diploma of Community Services
• Diploma of Nursing (Enrolled Nurse pathway)

Course Duration: 

The course duration is determined based on each applicant’s visa status and their capacity to meet the remaining admission requirements.

Delivery Mode:

This course is offered through a flexible blend of face-to-face classroom learning, practical workplace placements, and online study components. Classroom sessions provide interactive, hands-on learning and skill development, while workplace placements give students valuable real-world experience in aged care, disability, or community support environments.

To accommodate diverse schedules, the course is available in both full-time and part-time options, including evening and weekend classes where possible. The online learning platform allows students to access course materials, submit assessments, and engage with trainers anytime, making it easier to balance study with work and personal commitments.

Dedicated student support services, including academic assistance and career advice, are available throughout your study journey to help you succeed.

Fees: 

• Enrolment Fee: $250
• Material Fee: $250
• Tuition Fee: $2,000

Intake Dates: 

• 07 July 2025
• 06 October 2025
• 5 January 2026
• 6 April 2026
• 6 July 2026
• 5 October 2026

Course Structure:

The CHC33021 Certificate III in Individual Support requires you to complete 15 units of competencies: Nine (9) core and six (6) elective units.

Core units:

1. CHCCCS031 Provide individualised support
2. CHCCCS038 Facilitate the empowerment of people receiving support
3. CHCCCS040 Support independence and wellbeing
4. CHCCCS041Recognise healthy body systems
5. CHCCOM005Communicate and work in health or community services
6. CHCDIV001Work with diverse people
7. CHCLEG001Work legally and ethically
8. HLTINF006 Apply basic principles and practices of infection prevention and control
9. HLTWHS002 Follow safe work practices for direct client care

Elective units:

• CHCAGE013 Work effectively in aged care
• CHCDIS011 Contribute to ongoing skills development using a strengths-based approach
• CHCDIS020 Work effectively in disability support
• CHCAGE012 Provide food services
• CHCCCS034 Facilitate independent travel
• HLTHPS006 Assist clients with medication

Assessment Methods: 

To ensure you gain the practical skills and knowledge that required for a career in individual support, a variety of assessment methods are used throughout the course, including:

• Written assignments and quizzes: To test your understanding of theory, policies, and procedures.
• Practical demonstrations: Hands-on tasks to assess your competency in real-life support activities such as personal care and mobility assistance.
• Workplace observations: Assessors will observe your performance during supervised practical placements to ensure you meet industry standards.
• Portfolio of evidence: Collection of workplace documents, observation, reflections, and supervisor reports to demonstrate your skills and experience.
• Oral questioning and discussions: To evaluate your communication skills and ability to apply knowledge in different scenarios.

Work Placement Strategy: 

Work placement is a core component of the CHC33021 Certificate III in Individual Support, designed to give students real-world experience and apply their classroom learning in a professional care setting.

• Placement Duration: You are required to complete a minimum of 120 hours of practical placement in an approved aged care, disability, or community support facility.
• Learning Outcomes of Work Placement:
• Apply theoretical knowledge in a real-world environment
• Develop hands-on skills in personal care, communication, and safety procedures
• Build confidence and professional conduct in the workplace
• Gain exposure to industry practices, routines, and client needs

• Pre-Placement Requirements: Before commencing placement, you must:
• Undergo a National Police Check
• Provide evidence of required vaccinations (e.g., influenza, COVID-19 if required by the facility)
• Hold or complete a First Aid Certificate (HLTAID011)
• Attend a pre-placement briefing session