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SIT50416 – Diploma of Hospitality Management

Diploma of Hospitality Management Course Description

(CRICOS Course Code: 092049K)

This course has strong focus on planning, execution and management skills required for business operations of international hotels and resorts. It helps to improve the knowledge and skills to be competent as a manger in hospitality industry. Industry excursions and training in real workplace settings are essential components of this course. It equips one with skills in customer service, budgeting, financial management, stock control and operational planning. Develops communication and management skills at managerial level.


Candidates considering this qualification should have completed SIT40516 – Certificate IV in Commercial Cookery.


Unit Code Unit Name Core / Elective
SITXCCS007 Enhance customer service experiences Core
SITXCCS008 Develop and Manage quality customer service practices Core
SITXGLC001 Research and comply with regulatory requirements Core
SITXMGT002 Establish and conduct business relationships Core
SITXHRM002 Roster staff Core
BSBMGT517 Manage operational plan Core
SITXFIN004 Prepare and monitor budgets Core


The delivery methods for this course include:

  • Face-to-face learning in classroom.
  • Work based training in hotels and restaurants

Students need to demonstrate competency in each mode of assessment. In general the following assessment methods apply for this course:

Knowledge Based Tests
Practical Demonstrations
Case Studies
Check points

To be eligible for achievement of SIT50416 – Diploma of Hospitality, students should complete all the units of competency. Learners may complete individual units of competency and receive a statement of attainment for those units.

On completion of SIT50416 – Diploma of Hospitality, students may seek entry into higher education.
Job roles and titles vary across different industry sectors. Possible job titles relevant to this qualification include:

Banquet or Function Manager
Front Office Manager
Kitchen Manager
Restaurant Manager
Unit Manager (Catering Operations).
Chef de cuisine
Executive Housekeeper
Gaming Manager
Motel Manager
Sous Chef

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