Agent Responsibilities

At all the times and in a professional and ethical manner, abide by the National Code of Practice for Providers of Education and Training to Overseas Students 2018 (National Code 2018) and National Code and the Education Services for Overseas Students Act 2000 (ESOS Act) for the provision of services and keeping up to date with all regulatory changes given at following and related websites: https://internationaleducation.gov.au/Regulatory-Information/Pages/National-Code-2018-Factsheets-.aspx

Education Agent undertake to promote Australian Technical College as a registered training organisation (RTO) programs with integrity and honesty.

Must not offer any guarantees to students about their visa being granted. Must not guarantee that a learner will obtain a particular employment outcome. Must not offer any guarantees to students about their awards/certificate being granted, engage in false or misleading advertising or recruitment practices, give incorrect information about Australian Technical College’s courses and policies.

At all times and in a professional and ethical manner, abide by the Education Agents Code of Conduct. Ensure that applications are complete and all relevant documentation is provided, in order to minimise processing time.

Advise Australian Technical College of any suspected fraudulent activity of the student. Advise Australian Technical College on any Complaints or Appeals. Obtain and Maintain appropriate insurances. Employ appropriately qualified staff.

Use Australian Technical College marketing materials to accurately represent programs and services. Recruit students with honesty and in an ethical and responsible manner.

Assist prospective students with enrolment and to find suitable programs.  Advise students on the process for application of enrolment and VISA requirements such as; Accommodation, Overseas Student Health Cover, Course Fees, Payments,  Refunds and English Language Proficiency.

The Educational Agent agrees to ensure that all applicant information is securely kept and that the handling and any sharing of information complies with Australian Privacy Legislation.