SIT20316
CERTIFICATE II IN HOSPITALITY
(Under School-Based Traineeship)

This qualification aims to develop skills and knowledge of you to reflect the role of individuals who have a defined and limited range of hospitality operational skills and basic industry knowledge. According o the qualification level, you will be involved in mainly routine and repetitive tasks and work under direct supervision. It also provides candidates with a pathway to work in various hospitality settings, such as restaurants, hotels, motels, catering operations, clubs, pubs, cafés, and coffee shops.
After successful completion of this course, you will be able to work in the following job roles yet not limited to;
- Bar attendant
- Café attendant
- Catering assistant
- Food and beverage attendant
- Front office assistant
- Porter
- Room attendant
Course Duration:
Depending on your skills level, you will complete this course within from 52 weeks to 78 weeks (12 – 18 Months)
Delivery Mode & Schedule:
This program is focused on the school-based candidates so it’s highly flexible and self-paced since the training and assessment is conducted in the workplace. Trainees who will be eligible to study under the ATCWA‘s “School-Based Traineeship” will be able to achieve the qualification after practicing and demonstrating the skills on the assigned job roles. According to the skill level of each trainee, the delivery and assessment plan of the course will be customised and adjusted to meet their learning styles/needs. Commencement date is negotiable.
Entry Requirements:
You will be able to enrol in this qualification if you can demonstrate the following.
- Be 18 years of age or above
- Be an Australian citizen or a Permanent residence
- Meet the ATCWA’s Language, Literacy, and Numeracy (LLN) requirements applicable to the level of the qualification
Training & Assessment Strategy:
According to the School-Based Traineeship plan, the following methods of delivery and assessment will be used to suit your learning style, workplace conditions and the requirements of each unit of competency.
- Face to face discussions, learning activities and some skills development tasks conducted in the workplace
- Assessment activities to complete on the job
- Skills observations in the workplace
- Portfolio Evidence
- Other specific training and assessment methods that may applicable in order to the requirements of the units of competency
Units you will study:
# |
Unit Code |
Unit Title |
1. |
BSBTWK201 |
Work effectively with others |
2. |
SITHIND002 |
Source and use information on the hospitality industry |
3. |
SITHIND003 |
Use hospitality skills effectively |
4. |
SITXCCS003 |
Interact with customers |
5. |
SITXCOM002 |
Show social and cultural sensitivity |
6. |
SITXWHS001 |
Participate in safe work practices |
7. |
SITHIND001 |
Use hygienic practices for hospitality service |
8. |
BSBCMM201 |
Communicate in the workplace |
9. |
SITHACS001 |
Clean premises and equipment |
10. |
SITXINV001 |
Receive and store stock |
11. |
SITXFSA003 |
Transport and store food |
12. |
SITXFIN001 |
Process financial transactions |
Fees Applicable:
Trainees who will be eligible to study under the school-based traineeship do not require to pay any fee.
Intake Dates:
No specific intake dates so you can enrol at any time.
For Further Information:
Please contact Kristina Stabback
Phone: 0410 348 094
Email: k.stabback@atc.wa.edu.au