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SIT50416 – Diploma of Hospitality Management

Diploma of Hospitality Management Course Description

(CRICOS Course Code: 092049K)

This course has strong focus on planning, execution and management skills required for business operations of international hotels and resorts. It helps to improve the knowledge and skills to be competent as a manger in hospitality industry. Industry excursions and training in real workplace settings are essential components of this course. It equips one with skills in customer service, budgeting, financial management, stock control and operational planning. Develops communication and management skills at managerial level.


Candidates considering this qualification should have completed SIT40516 – Certificate IV in Commercial Cookery.


Unit CodeUnit NameCore / Elective
SITXCCS007Enhance customer service experiencesCore
SITXCCS008Develop and Manage quality customer service practicesCore
SITXGLC001Research and comply with regulatory requirementsCore
SITXMGT002Establish and conduct business relationshipsCore
SITXHRM002Roster staffCore
BSBMGT517Manage operational planCore
SITXFIN004Prepare and monitor budgetsCore


The delivery methods for this course include:

  • Face-to-face learning in classroom.
  • Work based training in hotels and restaurants

    Students need to demonstrate competency in each mode of assessment. In general the following assessment methods apply for this course:

    Knowledge Based Tests
    Practical Demonstrations
    Case Studies
    Check points

    To be eligible for achievement of SIT50416 – Diploma of Hospitality, students should complete all the units of competency. Learners may complete individual units of competency and receive a statement of attainment for those units.

    On completion of SIT50416 – Diploma of Hospitality, students may seek entry into higher education.
    Job roles and titles vary across different industry sectors. Possible job titles relevant to this qualification include:

    Banquet or Function Manager
    Front Office Manager
    Kitchen Manager
    Restaurant Manager
    Unit Manager (Catering Operations).
    Chef de cuisine
    Executive Housekeeper
    Gaming Manager
    Motel Manager
    Sous Chef

    Study in one of the best colleges in Western Australia.