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SIT50416 – Diploma of Hospitality Management
(CRICOS Course Code: 092049K)
This course has strong focus on planning, execution and management skills required for business operations of international hotels and resorts. It helps to improve the knowledge and skills to be competent as a manger in hospitality industry. Industry excursions and training in real workplace settings are essential components of this course. It equips one with skills in customer service, budgeting, financial management, stock control and operational planning. Develops communication and management skills at managerial level.
Candidates considering this qualification should have completed SIT40516 – Certificate IV in Commercial Cookery.
UNIT OF COMPETENCIES
|Unit Code||Unit Name||Core / Elective|
|SITXCCS007||Enhance customer service experiences||Core|
|SITXCCS008||Develop and Manage quality customer service practices||Core|
|SITXGLC001||Research and comply with regulatory requirements||Core|
|SITXMGT002||Establish and conduct business relationships||Core|
|BSBMGT517||Manage operational plan||Core|
|SITXFIN004||Prepare and monitor budgets||Core|
- Face-to-face learning in classroom.
- Work based training in hotels and restaurants
Students need to demonstrate competency in each mode of assessment. In general the following assessment methods apply for this course:
To be eligible for achievement of SIT50416 – Diploma of Hospitality, students should complete all the units of competency. Learners may complete individual units of competency and receive a statement of attainment for those units.
On completion of SIT50416 – Diploma of Hospitality, students may seek entry into higher education.
Job roles and titles vary across different industry sectors. Possible job titles relevant to this qualification include: